Thank you for shopping at Bubs Hub!
We hope that you are 100% satisfied with your purchase. But if you are not, we will credit the amount you paid for the items to your Bubs Hub account which you can use for any future purchases.
Please send us an email within 14 days after your original order to email@example.com and let us know what was wrong with your order, and pack it all up and send it back to us (you will be responsible for the cost of shipping). All items you return must be in its original packaging, undamaged and unworn/unused. We will refund the money you spent to your Bubs Hub account within 7 business days after receiving the goods.
PLEASE NOTE: No exchanges or returns are offered for items which are on sale or for baby food.
We reserve the right to refuse a returned item/s if the item/s do not comply with our returns policy. Refused items will be posted back to you and additional postage will be charged. We accept no responsibility for returns that are sent via non-traceable postage methods. Unfortunately without the items we cannot issue an exchange or refund. We strongly suggest you send your returns using a traceable method.
We charge a flat $9.95 fee for all orders except for outdoor items (swings, trampolines etc.)
If you order any bulky items, we will calculate shipping fee once we receive your order and send an updated invoice.